Overview
This Privacy Policy applies to personal information collected through the Salty Dog online store and related interactions with our customers and visitors. It should be read together with any additional notices presented when information is collected.
Information We Collect
Depending on how you interact with Salty Dog, we may collect information you provide directly and information generated through your use of the store.
- Contact information such as name, email address, phone number, and shipping or billing address.
- Order and transaction information, including products purchased, order history, and fulfillment details.
- Account information if you create or use a customer account.
- Communications you send to us, including customer support messages, reviews, surveys, and community submissions.
- Device, browser, IP address, cookie, analytics, and similar usage information collected through the website and connected services.
- Marketing preferences and interactions with emails, advertisements, or promotional campaigns.
How We Use Personal Information
We may use personal information to operate and improve Salty Dog, including to:
- Process orders, payments, shipping, returns, refunds, and customer accounts.
- Provide customer service and respond to requests.
- Send transactional communications such as order confirmations and shipping updates.
- Send marketing communications where permitted and honor your communication preferences.
- Understand website performance, customer behavior, and product interest.
- Personalize content, measure advertising, and improve campaigns where permitted.
- Detect fraud, misuse, security threats, or other prohibited activity.
- Comply with legal obligations and enforce our terms and policies.
How We Share Information
We may share personal information with service providers and business partners when needed to operate the store and provide our services. These may include Shopify, payment processors, fulfillment and shipping providers, analytics providers, email and marketing platforms, advertising partners, fraud-prevention services, and professional advisers.
We may also disclose information when required by law, to protect rights or safety, or in connection with a business transaction such as a merger, acquisition, financing, or sale of assets.
Salty Dog does not intend to sell personal information for money. Some privacy laws may define certain advertising or data-sharing activities more broadly, so applicable opt-out rights are addressed below.
Cookies, Analytics + Advertising
Our website and service providers may use cookies, pixels, local storage, and similar technologies to keep the store functioning, remember preferences, understand usage, measure performance, prevent fraud, and support advertising.
You may be able to manage certain cookies and privacy preferences through the consent or privacy controls made available on the website and through your browser settings.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information. These can include rights to access, correct, delete, or obtain a copy of certain information, as well as rights to opt out of certain targeted advertising, sharing, or sale activities where applicable.
To exercise a privacy right, use the privacy controls provided on the website when available or contact us using the information at the end of this policy. We may need to verify your request before acting on it.
Marketing Communications
You can unsubscribe from promotional emails by using the unsubscribe link in the message. We may still send non-promotional communications necessary to complete transactions, service your account, or address security and legal matters.
Data Retention + Security
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, preventing fraud, and meeting legal obligations.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No online system or method of transmission can be guaranteed to be completely secure.
Shopify
Our online store is hosted by Shopify. Shopify processes certain customer information to provide commerce, checkout, payment, security, and related platform services. You can review Shopify’s consumer privacy information through Shopify’s own privacy resources.
Children's Privacy
Salty Dog is not directed to children under 13, and we do not knowingly seek to collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us.
Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, services, legal requirements, or other operational needs. When we update the policy, we will revise the effective date shown at the top of this page.
Contact Us
If you have questions about this Privacy Policy or want to submit a privacy-related request, contact us using the information below.
Salty Dog
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