These Terms explain the rules that apply when you visit Salty Dog, purchase our products, join a subscription, submit content, or otherwise use our online store.
By accessing or using the Salty Dog website, purchasing a product, creating an account, or using any related service, you agree to these Terms of Service and to any policies expressly incorporated into them.
If you do not agree to these Terms, do not use the site or purchase products through it.
You may use this website only for lawful purposes. You agree not to misuse the site, interfere with its operation, attempt unauthorized access, introduce malicious code, scrape or copy content in violation of applicable law, or use the service to infringe the rights of Salty Dog or others.
You are responsible for providing accurate and current information when placing an order or creating an account.
Salty Dog products are intended for animal wellness use as described on the applicable product label. Nothing on this website is intended to diagnose, treat, cure, or prevent disease, and website content should not be interpreted as veterinary advice.
Product descriptions, ingredient information, educational articles, and other content are provided for general informational purposes. They are not a substitute for diagnosis, treatment, or individualized advice from a licensed veterinarian.
If you have concerns about your dog's health, medications, allergies, pregnancy, age, diet, or suitability for a supplement, consult your veterinarian before use.
We try to present product descriptions, images, availability, and pricing accurately. We may correct errors, update information, change prices, limit quantities, discontinue products, or cancel or refuse an order when reasonably necessary.
Submitting an order does not guarantee acceptance. An order is subject to availability, payment authorization, fraud review, and other reasonable verification procedures.
Taxes, shipping charges, discounts, and other amounts are calculated as shown during checkout, subject to applicable law and the terms of any promotion.
You agree to provide valid payment information and authorize the applicable charges associated with your order. Payment processing may be performed by Shopify and/or third-party payment providers.
We do not control independent payment providers and their services may be subject to additional terms and privacy practices.
Shipping, delivery, returns, exchanges, and refunds are governed by our Shipping & Returns Policy, which is incorporated into these Terms by reference.
Carrier estimates are not guarantees, and delays can occur after an order has been transferred to the carrier.
Certain products may be offered through Subscribe & Save or another recurring purchase option. The specific price, frequency, savings, billing terms, and management options displayed when you enroll are part of your subscription agreement.
If you enroll in a recurring purchase program, you authorize recurring charges according to the price, frequency, and terms disclosed when you subscribe. Any cancellation, skipping, pausing, or modification rights are governed by the subscription terms presented at enrollment and through the applicable account-management tools.
Promotions may be subject to separate eligibility requirements, dates, exclusions, minimum purchases, quantity limits, or other conditions stated with the offer.
Unless expressly stated otherwise, offers cannot be combined. We may modify or end a promotion as permitted by law, and we may reject suspected abuse, fraud, manipulation, or unauthorized resale activity.
If you create a customer account, you are responsible for maintaining the confidentiality of your credentials and for activity occurring through your account. Contact us promptly if you believe your account has been accessed without authorization.
Unless otherwise indicated, the Salty Dog name, branding, website design, product photography, graphics, copy, logos, illustrations, video, editorial content, and other site materials are owned by or licensed to Salty Dog and are protected by applicable intellectual-property laws.
You may use the site for personal, non-commercial shopping and informational purposes. No broader license is granted unless we agree in writing.
If you submit a review, photograph, testimonial, story, social media content, or other material to Salty Dog, you grant Salty Dog a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, display, and distribute that content for business, marketing, editorial, and promotional purposes, subject to applicable law.
You represent that content you submit is yours or that you have the necessary rights to share it, and that it does not violate the rights of another person or applicable law.
The site may contain links to or integrations with third-party services. We are not responsible for independently operated websites, platforms, applications, or services, and your use of them may be governed by separate terms and privacy policies.
To the fullest extent permitted by applicable law, the website and its content are provided on an 'as available' basis. Except for warranties that cannot lawfully be excluded, Salty Dog disclaims implied warranties relating to the website and services.
To the fullest extent permitted by applicable law, Salty Dog will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the website or services. Any limitation in this section applies only to the extent permitted by law and does not limit rights that cannot legally be waived.
To the extent permitted by applicable law, you agree to indemnify and hold harmless Salty Dog and its owners, affiliates, employees, contractors, and service providers from claims, losses, liabilities, damages, and reasonable expenses arising from your unlawful misuse of the site, your violation of these Terms, or your infringement of another party's rights.
We may suspend or terminate access to the site or certain services when reasonably necessary to protect Salty Dog, customers, third parties, or the integrity and security of the service, or when these Terms are materially violated.
REPLACE BEFORE PUBLISHING: State the jurisdiction whose laws govern these Terms, without regard to conflict-of-laws principles, subject to any mandatory consumer protections that apply.
REPLACE BEFORE PUBLISHING: Add your approved dispute-resolution, venue, arbitration, class-action waiver, or court terms only after legal review.
If a provision of these Terms is determined to be unenforceable, the remaining provisions will continue to apply to the extent permitted by law. These Terms, together with policies and terms expressly incorporated by reference, form the agreement governing your use of the store.
We may update these Terms to reflect changes in our business, products, services, policies, or legal requirements. The effective date at the top of the page will be updated when revised Terms are posted.
Your use of the site is also subject to our Privacy Policy, which explains how personal information may be collected, used, and disclosed.
Questions about these Terms can be sent to:
Salty Dog
Add customer service email
Add business mailing address
Our products are part of a broader wellness routine. Your veterinarian remains the best resource for questions specific to your dog's health, medications, medical history, and individual needs.
If you have a question about an order, subscription, promotion, product, or these Terms, contact the Salty Dog team before your next step.